FAQs

 

1. Are your crystals and pearls natural?

Absolutely! At Seveni Studio, we take pride in offering jewelry made with 100% natural crystals and freshwater pearls. We believe in preserving the authenticity and inherent beauty of these precious gemstones.

2. What are the shipping options and delivery times?

We offer various shipping options to cater to your needs. The delivery time depends on your location and the shipping method selected at checkout. We strive to process and ship orders promptly, typically within 1-2 business days. 

 

3. What is your return and exchange policy?

We want you to be completely satisfied with your purchase from Seveni Studio. If for any reason you are not happy with your order, please review our Return & Exchange Policy for detailed instructions on how to initiate a return or exchange. 

4. How can I contact your customer service team?

Our customer service team is here to assist you with any inquiries or concerns. You can reach us through the Contact Us page on our website. We strive to respond to all queries within 24 hours and provide the best possible support to our valued customers.

If you have any additional questions or need further assistance, please don't hesitate to contact us. We are dedicated to ensuring your Seveni Studio experience is exceptional in every way.